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Thanks for stopping by!
Ours is one of the most-visited clock sites on the internet.The goal of this page is to help you find the info you need in the simplest manner possible, while, at the same time, helping us efficiently manage our understandably large volume of e-mail.
Hope that makes sense to you. Please know that we do want to be of service and will try to help you in any way practical within our scope of knowledge and services.
We are approachable, so please don't be put off by our "screening" process below.
 Richard Oliver
“The Clock Guy”
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Frequently Asked
Questions (FAQ):
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For what it's worth, we do have an FAQ page, which answers many questions about our antique clocks business. Please take time to visit... people tell us it's actually fun to read... what a concept! |
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Hours of Business:
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We are located in Southern CA and will be happy to talk with you about your antique clocks for sale or those you wish to purchase from us, by phone or e-mail seven days a week. Please read the information below before calling... thanks in advance.
We are generally available daily after 7:00am Pacific Time except Sunday mornings.
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How May We Help You? 
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PARTS • REPAIRS • FOREIGN MANUFACTURERS CLICK HERE
We don't sell any parts!
We don't do any repairs!
We don't deal in watches!
(or know anything about them)!
We don't buy foreign goods!
so please click the links above to see where you can find what you need.
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Please Don't Send Us Unsolicited Photos!
That means contact us by e-mail or phone first to inquire if we would be interested in seeing photos of your clock... please.
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Adjusting Your Clock:
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Stuff You Need To Know About Your New Clock (or old)! This information has proven helpful to many people who are trying to set up or adjust a clock. Hopefully, it will be helpful and informational for you as well. Please let us know if it was helpful. |
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We're in the antique clocks selling business. We're not certified appraisers. Every day we get a dozen or so calls and e-mails from people who want information about the clock they just inherited from “Aunt Tillie” or “Uncle Mortimer” (God, rest their souls)! Many send us unsolicited photos, which we just delete.
CATCH THIS: We even receive calls from people who are at a garage sale or in a shop – they've found a clock and want us to somehow magically "feel the vibes" and tell them if it is a good deal (can't you just hear Michael Savage saying, "magically?")... it's freaky, dude!
We'd love to help everyone but, honestly, we can't make any money that way... and the time we spend answering those calls is actually costing us money. This may seem crass, but if you're gonna write or call, please consider the value of our time, too. And please don't feel this is uppity... we're ordinary folks just like you... out there just tryin' to make a living! But, at the same time, customer service is what drives our business.
If you have a clock and would like to know the approximate value we will be happy to give you our opinon for a fee payble by Paypal. Please do NOT send us a payment for an evaluation unless we have first talked on the phone and agreed to do the evaluation and set a price for doing so (minimum is $50).
We'll do our best to give you an honest opinion. If we subsequently accept the clock for listing on our site and sell it, we will refund any evaluation fee you previoiusly paid.
But please feel free to call or write if you have an antique clock for us to sell, or if you want to buy one of ours. Yes, we know, this section makes it sound like we're standoffish and don't want to help people. That's not the case at all... really.
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(almost)
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FREE ADVICE: NAWCC
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If you're looking for researched "free advice", we suggest that you spend the seventy bucks and join the NAWCC. This will give you FREE access to their research staff at the National Clock Museum in PA and their online chat areas. We've been a member since 1973 and will be pleased to act as your sponsor! It is worth the cost of membership just to get their bi-monthly, beautifully produced, glossy and highly informative "Bulletin" magazine.
This is the only organization in the country focused on collecting, repair and history of antique clocks and watches. There are lots of regional "meets" where clocks and parts are sold and you can attend if you are a member. Most areas also have a monthly meeting where collectors gather. The NAWCC has been of tremendous benefit to many over the years.
If that's not practical, we suggest doing a Google or Yahoo search for free advice... or just wind the darned thing and enjoy owning part of your family legacy... (!)
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How To Send Us A Message
We'll Actually See
(what you probably wanted to know in the first place)!
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PLEASE READ CAREFULLY:
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MAKE SURE THE SUBJECT IS NOT BLANK,
and that the SUBJECT is recognizable as clock-related.
PLEASE include your phone number and the city where you are located.
We can't contact you without a number, and certainly don't want to call you in the middle of your night!
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Most important,
so we don't accidentally filter out your message
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Due to the ever-increasing volume of SPAM e-mail and viruses sent via e-mail, our mail server utilizes software that checks and rejects email with blank subject lines, offensive wording, or containing potentially fraudulent or threatening content. E-mail of this type and known viruses are automatically deleted from the system before they even hit our firewall... PTL!
Sometimes, legitimate email may inadvertently be blocked from reaching its destination by this scanning software. If you have not received a confirming reply, or feel that your email may not have been delivered, please feel free to contact us by phone.
If you are inquiring about a clock that is not an antique (let's say after the 1930s) we generally will not be able to help you unless it is from the Gazo Family Clock Factory, a later model Herschede tallcase, or up to a 1940s era Seth Thomas or Chelsea clock. Remember, we deal primarily in antiquities. Chelsea and Seth Thomas (not labeled "General Time") ship's clocks are also an exception to the general "age rule". Thanks in advance for your understanding.
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Outside North America?
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We sell internationally, but we cannot accept any consignments from outside the U.S. or Canada. The honest truth: the risk is just too high. |
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Searching for A Clock?
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If you are writing to request that we search for an antique for you, please begin the SUBJECT LINE with the word (in caps) "WANTED:" followed by what it is you are seeking. You can put more details in the body of the message. This will automatically filter-in your message. But be sure to put your phone number in the message! You wouldn't believe how often we've worked months to find a clock for someone only to find they changed their e-mail address and then we can't find them!
PLEASE DO NOT SEND US AN E-MAIL WITHOUT INCLUDING YOUR PHONE NUMBER(S)!
PLEASE!
DO NOT SEND US UNSOLICITED PHOTOS.
We want to correspond or talk with you
before any photos are sent to us.
(THEY ALSO GO TO A DIFFERENT ADDRESS THAN BELOW)
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Our eMail Address:
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This address is only for correspondence, not photos. |
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The e-mail address is a graphic, not clickable text, so please physically type our eMail address into the heading of your outbound e-mail. It is not an automatic "mailto" link so the spammers can't pick it up electronically... sorry. If you haven't read the stuff on the page above this paragraph please do so before sending us your note. |
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Phone Us?
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Please feel free to pick up the phone and give us a call if that would be faster/easier for you: 760-604-0262. This is our (Pacific Time Zone) number. If we're not immediately available, we'll return the call ASAP. Please don't call before 7am or after 9pm in the Pacific Time Zone! |
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The Bottom Line
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Now that we've said all that "filtering" stuff, please be assured that our goal is to be of service to you. We try not to take ourselves too seriously and do look forward to being of assistance to you!
--=Richard Oliver, The Antique Clocks Guy
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We Do Look Forward To Hearing From You!
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